Frequently Asked Questions
Where can I get my bike repaired?
If your Monday Motorbike were ever in need of repair or service we offer a variety of options.
We first recommend you reach out to our service team directly via Service@MondayMotorbikes.com and send over a quick video of the issue for diagnosis.
Once we have reviewed the ticket we will let you know the best service options for your bike moving forward.
Where can I demo a bike?
-If you are interested in test riding a Monday Motorbikes model we have a variety of options available.
- You can fill out our demo request form for us to help you determine your best option
- Check out our Dealer Locator to search for accredited dealerships
What is the max rider weight?
Every bike has a different weight limit since they all have a different level of power output.
Our Gen 7 model has a weight limit of up to 350lbs while our fat tire bikes have a weight limit of up to 270lbs.
Do I need a license/registration?
All Monday Motorbikes are Class 2 e-bikes and do not require a license or registration.
What is the difference between a Class 2 and Class 3 e-bike?
The three classes are defined as follows:
Class 1: eBikes that are pedal-assist only, with no throttle, and have a maximum speed of 20 mph.
Class 2: eBikes that also have a maximum speed of 20 mph, but are throttle assisted.
Class 3: eBikes that are pedal-assist only, with no throttle and maximum speed of 28 mph.
All classes limit the motor power to 1hp or 750W.
Do you sell used/refurbished bikes?
Monday Motorbikes very rarely offers used or refurbished bikes for sale.
Can I customize my bike?
All Monday Motorbikes are sold and shipped in their original form. We do not offer extensive customizations at this point, however we do offer a variety of accessories you can add onto your bike found here.
All riders are welcome to customize! Don’t hesitate to share your latest creations with us for a potential exclusive feature on our social media pages.
Please note customization options that affect the bikes mechanical/electrical performance does void warranty.
Is it safe to ride with a passenger?
All Monday Motorbikes can be ridden with two people. Please make sure both riders are wearing safety gear and the bike is set up for two.
What is the warranty?
All Monday Motorbikes come with a one year tip to tail warranty that covers manufacturing defects. Any customizations to the bikes mechanical or electrical engineering will void the warranty.
Can I ride the bike off road?
All Monday Motorbikes can be ridden off-road. We offer all bikes with street and off-road tires. If you plan to ride off-road we recommend purchasing the off-road (knobby) tires.
Do you offer expedited shipping or delivery?
Monday Motorbikes does not offer expedited shipping or delivery. All orders typically ship out in a matter of days unless specified in the shipping details.
How do I find out when my order will ship?
Please email firstname.lastname@example.org if you have any questions about your order.
Do you offer pickups at your HQ?
Monday Motorbikes is happy to offer pick ups on new orders at our HQ in Signal Hill, California.
Please select the “Pick Up” option on the shipping section at checkout.
How much does shipping cost?
The shipping cost is included in the motorbike prices for all continental US orders. We will start shipping to Europe and the rest of North America soon!
Where do you ship?
At this time Monday Motorbikes are only shipping within the United States. We are working around the clock to bring our bikes to the international market and hope to have them available in Europe and Canada in the beginning of 2022.
Alaska: We currently do not ship to Alaska.
Feel free to reach out for updates or if you have any more questions.
What is your Return/Cancelation policy?
Please consult our Return/Cancellation policy: here.
What are your payment options?
- Types of Payment
We accept all major credit cards, Google Pay, Apple Pay and PayPal
- Split Payment
We do not offer split Payment
- Financing options
We offer financing options: PayTomorrow.
Does the bike come assembled?
Our GEN7 model comes fully assembled while all other models require assembly of the pedals and handlebars.
- ANZA video: https://youtu.be/fHQwSMSU4CI
- Presidio video: https://youtu.be/VyPieKV8Fxw
How to become a dealer?
Monday Motorbikes is always looking to bring on new retail partners. We want to make sure that we are both a good fit for each other and ask all interested dealers to submit an application here.